Lex Brodie's Tires Hilo Wiwoole

Glen Matsuo 2 months ago

I decided to put my old rims back on my car. The tires that were on those rims hadn't touched the road for over 19 years. The sidewalls had cracks and they needed to be replaced. Called to check availability and set up an appointment. They had the tires I needed in stock and I was scheduled for the very next day. Installation took a little longer than I expected, but the crew did a great job. Now my car is rolling on a set of higher profile tires and the ride is much more comfortable. Everyone I spoke with was very friendly and helpful. I spoke with several of the guys and a couple of the girls, and I was happy because they all really liked my car. Originally, I was referred by my supervisor. Now I can see why he has his truck serviced there.

Shyla Gouveia 3 months ago

Aloha!!! Went to see the screaming noise on my daughters car got a full review and advised Brakes needed to be done!!! And a few issues also got everything taken care of with excellent service!!! Highly recommend Grant!!! And his awesome team!!! Our service advisor was Nikole!!! She Is spectacular!!! And takes care of Business Quickly and so attentive to her customers needs!!! Loved my experience there definitely a return costumer!!!!!

Michael Abeita 4 months ago

FYI - After a previous experience at my local store I was hesitant to have my car serviced at the Hilo location, but I took a chance and, well... The check-in process was quick and efficient, but that’s pretty much the extent of the good part of my experience. I went in for an oil change and asked to have the tire air pressures checked, the service agent politely acknowledged my request and took possession of my vehicle. The estimated 1-1.5 hours turned into 3.5 hours, during which I was able to have lunch and complete an errand at the nearby mall, so the amount of time it took was a secondary issue. My primary issue was watching two lube techs raise and lower my vehicle several times in the rack. It appeared that they were looking for something which I assumed may have been a lost tool or piece of hardware. As it turned out, after 20-30 minutes of this, they were looking for the best way to change the oil filter, which is accessible from the top of the engine, but you have to remove an air intake duct that’s in the way. My Expedition is fitted with an aftermarket Air Raid intake, so I understand their problem, it looks scary but it’s not. Ultimately the two techs turned to

Rahula Hall 5 months ago

Nelmar's Service was awesome and super friendly! They were able to correctly diagnose my vehicle's issue and fixed it. He was honest about what needed to be fixed and it was quite pricey but I didn't feel ripped off like you normally do at auto repair shops. My vehicle rides smoother and quieter now! I can feel safe for my family who rides in this vehicle that was fixed. Thank you!

BorleyRectory37 6 months ago

First time coming here for a flat tire. Was greeted by sales person Maile (hope I spelled her name correctly), who was very helpful and answered all my questions. The mechanic Makana did an outstanding job on repairing the puncture in my tire. The price was very reasonable and I'm sure coming back for new tires in the future! Highly recommended!